Item Import Error
Hi all, Am I doing something wrong? I can't make an uploaded .txt file successfully import products. I have even simply downloaded and re-uploaded my exported items (without touch it) and I st...
Forum Discussion
Hi HRBNZ,
This is quite tricky. The golden rule with MYOB imports is making sure your .txt file matches exactly what MYOB is expecting. First, export to Excel and check the required fields and their locations. Then, open your import file in Excel and compare them. If the columns don't align with the same names and locations, the import won’t work. Once everything matches, save the file as a .txt again and try the import.
If the issue remains the same, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
