Forum Discussion

lofire's avatar
lofire
Member
1 year ago

Customer entity name exceeds maximum character limit

Hi, I have a customer with an entity name longer than the permissable 50 characters. They need to correct entity to show on the invoice. Is there a way I can make this happen? 

3 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    8 months ago

    Hi KathyH61

     

    I reckon businesses would really benefit from having bigger customer card character limits. If you agree, you can cast your vote on this link to rally support for future updates. Every vote makes a difference!

     

    Regards,
    Genreve

  • KathyH61's avatar
    KathyH61
    Experienced User
    8 months ago

    Is there an update on when this request will be implemented?  I have the same issue.  I  have to issue the invoice in two company names.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi lofire,

     

    Welcome to the Community Forum!

     

    I see you're looking to increase the character limit for customer entity names. This request has already been raised with our dedicated team and is currently awaiting product development. We appreciate your patience and understanding as we work on this enhancement. If you have any other questions or need further assistance, feel free to get in touch with us.

     

    Cheers,

    Princess