Forum Discussion

Ros71's avatar
Ros71
6 months ago

How to cancel one subscription.

I happen to have two subscriptions.  I've got one that I am using, but how do I cancel the other subscription I don't need?  I am paying for two!
Jemar_C's avatar
Jemar_C
Valued User
6 months ago

Hi Ros71,

 

Thanks for your post and I understand that you would like to cancel the subscription that you are not using. You may do it via myaccount.myob.com. Log into My Account (myaccount.myob.com). You can also get there from within MYOB by clicking your business name and choosing My account > Click Manage my product > If required, click Go to product for the product you want to cancel >Click Cancel subscription.

 

You may also click this link for the detailed information in cancelling subscription.

 

Feel free to write a post if you need further assistance.

 

Cheers,

Jem

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