Forum Discussion

SSELECT's avatar
SSELECT
Cover User
1 year ago

How to stop MYOB auto allocation of invoice payments

Our small business primarily does smoke alarms checks for the same real estate business & invoices the same amount.  The way MYOB is set up is that payments that come into our bank account from the r...
JasonOTME's avatar
JasonOTME
Member
9 months ago

This doesn't work.  Mine is toggled to the 'off' setting and it is still automatically applying payments to the invoices and, if the amount is the same as another invoice, it will quite often apply it to the incorrect invoice.  Please help!

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi JasonOTME, 

     

    If the toggle off function does not work in your file, it may be best to reach our team so you can get it troubleshooted. You can reach out via the MyAccount or online help. 

     

    Regards,

    Genreve

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