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brians1's avatar
brians1
Contributing User
1 year ago
Solved

I have been using MYOB for many years but this one stumps me. My system tells me the I have $1955 of unpaid invoices but if I go to invoices it says No Invoices. What have I missed?

I have been using MYOB for many years but this one stumps me.  My system tells me the I have $1955 of unpaid invoices  but if I go to invoices it says No Invoices.  What have I missed?
dashboard
sync data
  • Earl_HD's avatar
    Earl_HD
    1 year ago

    Hi brians1,

    Currently, we are aware of this issue where the MYOB Business dashboard may show different information compared to the file. One possibility is that the dashboard and the file are not synchronized in real-time, causing a delay in the update of the information. This could happen if there are many transactions being processed at the same time. Our team is actively investigating these issues to identify the root cause and implement solution for this.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi brians1,

Currently, we are aware of this issue where the MYOB Business dashboard may show different information compared to the file. One possibility is that the dashboard and the file are not synchronized in real-time, causing a delay in the update of the information. This could happen if there are many transactions being processed at the same time. Our team is actively investigating these issues to identify the root cause and implement solution for this.

Regards,
Earl

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