I tried to cancel my account but couldn’t get through now i’ve been charged
Called multiple times to cancel couldn’t get through now i’ve been charged after they said their team would call me back. Now i don’t know how to dispute the charge.
Forum Discussion
Hi earl!
who was the email from? I only have an email notification from you on here and about cancelling my account nothing else.
cheers
Hi han114,
Thanks for getting back to us. For privacy and security reasons, we can’t share our team members’ names publicly here.
We did manage to locate your cancellation case using the email address connected to your Community Forum profile. If you check that case, you should be able to see the reply from our team confirming your account cancellation.
Cheers,
Princess
