Migration of files
I have purchased a MYOB Business Lite subscription and submitted the migration request for my offline AccountRight file. I’m running AccountRight 2026.5.1.15, which no longer allows offline files to ...
Forum Discussion
Wow this is really a poor effort from MYOB, can't do end of year transactions because you have cancelled the offline options, can't migrate to online because you have cancelled all the offline options and now you can't keep up with requests to migrate ... Surely someone saw this problem coming? I have purchased a New online Business Lite account and have started to get charged but can't get my old account info from Accountright migrated over because it keeps saying "We're experiencing technical difficulties and could not submit your request. Please try again later."
FFS, really **bleep** off sorry.
Hi Tim7,
I’m sorry to hear how frustrating this has been. I can see why you’d be upset, especially when you’ve already signed up for Business Lite and started being charged. Could you please give the migration request another go when you can? If the same "We’re experiencing technical difficulties and could not submit your request" message comes up again, please send us a screenshot of it so we can look into it properly from our side. If you can include the full screen in the screenshot, that would help as well.
Regards,
Sai
G'day Sai,
After seeing your response, I tried again today to give you a screen shot (but this time I was logged in on my work computer) and it has said that submission has been sent. I'm guessing there was something stuck in the other computer which kept going back to the technical difficulties response, had restarted the computer several time and was still getting that message so must be stuck behind the scenes. Have now received a confirmation email so hopefully it can get working, thanks for your reply
Cheers
Tim
