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PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Moderator
9 months ago

MYOB Business & AR Login Error-16/8/23

MYOB Business and Account Right Login Error-16/8/23

 

Update 3: We have restored service.
You may experience some performance issues for a period while the system stabilises. We are continuing to monitor.Thanks for your patience while we worked on it

 

Update 2: Our cloud service provider is experiencing a major outage affecting some of the Asia Pacific regions. We are working with them to restore our services as fast as possible. Thanks for your patience while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details."

 

Update 1: Our team has identified the issue and is working with our cloud service provider on resolving it as fast as possible. MYOB Business and AccountRight online files will be affected. Thanks for your patience while we work on it.

 

We are currently investigating an issue where you may be presented with a 'Something went wrong' error when logging into our products. Sorry for any inconvenience caused and we're investigating imperatively to get this fixed. Recent Updates can be found on the status page MYOB.

 

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  • stephics123's avatar
    stephics123
    Experienced Cover User
    9 months ago

    Any idea when this will be resolved? before 5pm today or am Idone with work for the day?

     

  • Adnyl's avatar
    Adnyl
    User
    9 months ago

    Have payroll to do today.  Last update on status.myob.com was nearly 2 hours ago.  Please provide update and ETA.

  • Garth45's avatar
    Garth45
    Contributing User
    9 months ago

    Seems to be working for me now - bit slow but its woking!

  • Dreamroof's avatar
    Dreamroof
    Experienced User
    9 months ago

    I am still getting this mesasage. If service is restored - what do I need to do to so I can gain servie again?

  • Ruth87's avatar
    Ruth87
    User
    9 months ago

    Myob Team is still experiencing issues, can you please review?

    • PriyaSelvaraj's avatar
      PriyaSelvaraj
      MYOB Moderator
      9 months ago

      Hi JSSYD 

       

      Yes, our cloud service provider is currently experiencing a major outage affecting the Australia East region. This is impacting our customers and the ability to access their company files on AccountRight and MYOB Business.

       

      Apologies for the inconvenience, we continue to work with our cloud service provider to stabilise the system . The latest updates on the outage can be found on our status page MYOB.

       

      Thanks

      Priya Selvaraj