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karlz76's avatar
karlz76
User
11 months ago
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MYOB Business Lite resubscribe or reactivate by pay now?

Hi team,

I have been using Business Lite, my subcription didnt get paid last month (as I hadnt updated card details/expiry).

I have now updated, but the option to resubscribe or reactivate does not become available (highlighted). I have tried to contact support or call but the number says not available. How can I get into this?

Thanks, K.

  • Hannah_V's avatar
    Hannah_V
    11 months ago

    Hi, karlz76. Welcome to Community Forum and thank you for your post!

     

    I'll be happy to assist you in reactivating your file. To further assist you, can you please send me a private message with the following information:

    • Serial Number
    • First and Last Name
    • Company Name

     

    Regards,

    Hannah

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  • Hannah_V's avatar
    Hannah_V
    MYOB Moderator
    11 months ago

    Hi, karlz76. Welcome to Community Forum and thank you for your post!

     

    I'll be happy to assist you in reactivating your file. To further assist you, can you please send me a private message with the following information:

    • Serial Number
    • First and Last Name
    • Company Name

     

    Regards,

    Hannah