MYOB no customer service
MYOB has changed to cloud only services. This is news to me. No proactive contact from MYOB at all. I requested a 14 day trial of MYOB Pro. Since this request, dead silence from MYOB. How...
Forum Discussion
Thank you for responding Sai.
I'm still frustrated.
The only response I have received has been from you.
No email about confirming payment details.
No pro-active advice to me about the change in the operation of MYOB to cloud based services.
And I'm not interested in receiving badges.
What I am really looking for is some customer service, not telephone hang ups, or flowery messages from MYOB.
My final point, If I decide to sign up to MYOB cloud base services will customer service be better than I have experienced in the last week?
Kindest regards
David
Hi davidhides,
Thanks for the question. That's certainly a fair concern.
We can't promise what support wait times will be. But what we can say for sure is that the wait times right now are longer than our usual support wait times.
Regards,
Genreve
