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Hcbp's avatar
Hcbp
Contributing Cover User
3 months ago
Solved

MYOB not working properly

Hi. I have opened and closed MYOB today about 6 times.  Frustrating as I am being kicked off or it freezes.  MYOB is tending to become worse. Takes for forever to print something.  Is there a proble...
  • Genreve_S's avatar
    Genreve_S
    3 months ago

    Hi Hcbp, 

     

    I understand how cumbersome it is to have to log in repeatedly within the same session.

     

    Your login issue is likely related to the scheduled maintenance currently underway. You can check the details and updates on this page if you need more info about what’s happening.

    The maintenance should be wrapped up in less than two hours from now. If the login issues have been going on for longer than that, or they’re still happening after the maintenance ends, I’d recommend getting in touch with our support team so we can take a closer look.

    You can lodge a support ticket from the My Account window, or chat with our team via MOCA, our virtual assistant, who can connect you to live chat.

     

    Regards,
    Genreve 

Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi Hcbp, 

 

I understand how cumbersome it is to have to log in repeatedly within the same session.

 

Your login issue is likely related to the scheduled maintenance currently underway. You can check the details and updates on this page if you need more info about what’s happening.

The maintenance should be wrapped up in less than two hours from now. If the login issues have been going on for longer than that, or they’re still happening after the maintenance ends, I’d recommend getting in touch with our support team so we can take a closer look.

You can lodge a support ticket from the My Account window, or chat with our team via MOCA, our virtual assistant, who can connect you to live chat.

 

Regards,
Genreve 

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