Forum Discussion

scejoe2's avatar
scejoe2
User
25 days ago

New Logo wont save

Has anyone got an idea on trying to save a new logo i have done everything how it should be but still does not save it, even though it says successfully saved!

thanks

6 Replies

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  • doorguru's avatar
    doorguru
    User
    22 days ago

    Having the same issue, a swift reply from MYOB would be great!!

    • nxpinstalls's avatar
      nxpinstalls
      User
      22 days ago

      We are having the same issue, we have two registered business names that we constantly need to flip logos as MYOB wont safe two different logos even though you can create multiple templates..  

      • doorguru's avatar
        doorguru
        User
        22 days ago

        Yes I have the identical problem. I tried to change my header logo because MYOB allows multiple templates but wont allow different headers on different templates so I have to manually change it every time. Now it says its saved the header logo but it doesn't save it and I can't get either logo on an invoice.........

  • insidermedia's avatar
    insidermedia
    User
    19 days ago

    Yep same issue here and MYOB help were not helpful at all! We have two businesses and swap app the time and it's a massive pain as now we have no logo at all! 

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      19 days ago

      Hi everyone, 

       

      Thanks for bringing up the logo editing issue with the template. Our team is currently in the process of investigating the issue. 

       

      If you need help with anything else, don't hesitate to start a new thread.

       

      Thanks,
      Genreve