Forum Discussion

harpo's avatar
harpo
Contributing User
3 months ago
Solved

Receivables reconciliation

As a student,I have  entered my previous historical sales nd am required to run the receivables reconciliation report and save a copy.I have attached screen shots.The exception report shows no outsta...
receivables
reconciliation report
  • Earl_HD's avatar
    Earl_HD
    2 months ago

    Hi harpo,

    Our team is aware of the issue where the exception report does not show totals, and it is currently under investigation. We appreciate your patience as we work to resolve this. In the meantime, if you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

    Regards,
    Earl

harpo's avatar
harpo
Contributing User
2 months ago

Hello, I am still stumped with this one.I have included linked categories,exception report,  that does not have totals and my sales invoices which were the historical accounts that had tobe entered and then a receivables reconciliation exception report needed to be run. Any help would be appreciated as to why there is not totals showing in the report.

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi harpo,

Our team is aware of the issue where the exception report does not show totals, and it is currently under investigation. We appreciate your patience as we work to resolve this. In the meantime, if you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.