Forum Discussion

heather1968's avatar
heather1968
Contributing User
2 months ago
Solved

recovery code

vodafone is playing up last couple of days and im not able to log in to my myob account as i am not receiving the text code...other option is get a log in recovery code which does not do anything so ...
  • Genreve_S's avatar
    Genreve_S
    2 months ago

    Hi heather1968, 

     

    You can use your recovery code by selecting the "Try another method" option when verifying your login and following the prompts. This link may offer some help in the process. If you continue to have issues with your login, I recommend reaching out to the support team via the MyAccount window or Live chat through MOCA.

     

    Cheers,

    Genreve

     

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 months ago

Hi heather1968, 

 

You can use your recovery code by selecting the "Try another method" option when verifying your login and following the prompts. This link may offer some help in the process. If you continue to have issues with your login, I recommend reaching out to the support team via the MyAccount window or Live chat through MOCA.

 

Cheers,

Genreve

 

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