Forum Discussion

Kelvin174's avatar
Kelvin174
Experienced Cover User
2 years ago

Service down and only showing as "affected"

Can anyone explain why the Status page is showing the incident as "Affected" and not "Doown".   It's clear that many people, ourselves included, can't access their service at all. If that doesn't q...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Kelvin174, 

 

Thanks for sharing your feedback.

 

We acknowledge the importance of transparency, and we're sorry if you felt there was a lack of communication. I'll personally make sure your feedback regarding the Status page update is passed on to the appropriate team.

 

Please feel free to start a new thread if you need further assistance. We're here to help!

 

Thanks,
Genreve

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