Hey northwestphysio,
Sorry that novated lease setup is still sticking around on your dashboard even after you went through the whole process and it didn’t finish. There’s no option to remove it from the dashboard, so it does need to be completed. If you’re still hitting issues trying to wrap it up and getting that “Something went wrong” error, I know you didn’t get the help you needed the last time you reached out, but our team really is the best way to get it sorted so the setup can finally go through without the headaches. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
