Forum Discussion

CAC1's avatar
CAC1
Contributing User
9 months ago

Users not showing

I use Business Pro and not all users are showing under settings > users & permissions. If I tick the box for show inactive it does not change the display i.e it does not show inactive users, just the...
Earl_HD's avatar
Earl_HD
MYOB Moderator
9 months ago

Hi CAC1,

This situation is unusual, particularly when the file's Administrator is encountering this issue. Troubleshooting steps may be necessary. I recommend clearing your browser's cache and history, or trying to log in using a different browser. If the issue persists, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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