Forum Discussion

ld71's avatar
ld71
Experienced Cover User
3 years ago

We haven't received an emailed invoice for the last 4 months AND cannot download invoices either

For the last FOUR months we have not received an MYOB email invoice for one of our company accounts.  There's no problem for the other account.  We used to receive all invoices by email but this sudd...
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  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi ld71, 

     

    Sorry to hear that you're having troubles with this. Can you please send me a private message with the following information so I can take a look into this for you:

    • Serial number 
    • Your full name 
    • Email address used for MYOB 
Melisa_D's avatar
Melisa_D
Former Staff

Hi ld71, 

 

Sorry to hear that you're having troubles with this. Can you please send me a private message with the following information so I can take a look into this for you:

  • Serial number 
  • Your full name 
  • Email address used for MYOB 
ld71's avatar
ld71
Experienced Cover User
3 years ago

Thank you so much -- finally I can download my invoice and access past invoices, yay!

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