Hi Brightside,
Thanks for your post. I would like to extend to you a warm welcome to the Community Forum. Thank you for bringing your concern to our attention, and I commend your efforts in trying to resolve it. We apologize for the issues you have encountered with the incorrect Financial Year, and we are grateful for your patience and understanding in this matter.
Regarding your inquiry, since we do not have the option to roll back to the previous financial year, you are correct that the only option you can do is to cancel your subscription then re-subscribe to set up a new business.
Feel free to post again anytime you require further assistance.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth