Forum Discussion
anette .
I have a similar issue and i am very frustrated that MYOB dont fix this. I feel this started when we were converted from MYOB essentials to MYOB business. I have had inconsistent starting balances applied to employees, then for a while random up and down weekly accruals. I have tried MYOB support and all i got in the end was to remove these line items from employee profiles, then run a zero pay run, and then reinstate the lines and the balances. I did all of this and as soon as i have completed and submitted to tx office BUT ... when i check each employee the pay run has run a second batch on its own and assigned a usage of the same number of weekly hours as annual leave ( in addition ) . I have no confidence to alter this back as i dont know if the system will revert it another time etc. I have 48 hrs to fix or will leave to another program. Timpharm
I thought I had fixed it with the exemptions but then when I ran the pay run it has accrued the leave based on including a specific allowance that is on the exemptions list?
Could this be because the payrun was for dates prior to me changing the exemptions list? When I do a test payrun now it seems to be calculating correctly?
- Earl_HD29 days agoMYOB Moderator
Hi 4Annette,
Yes, it is possible that the pay run accrued the leave based on the previous settings because the pay run dates were prior to the changes you made to the exemptions list. When you modify the exemptions list, the changes will only apply to future pay runs. Therefore, any pay runs processed before the changes will still use the old settings.
Since your test pay run now calculates correctly, it indicates that the changes to the exemptions list have been applied successfully. To ensure accurate leave accruals, you may need to reverse and reprocess the pay run.
Regards,
Earl
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