Forum Discussion

mareecav's avatar
mareecav
Experienced User
2 months ago

Approving manager not MYOB user

Hi we are trying to start up electronic timesheets etc for our 2 companies. Two main questions please...   Can you only have 1 approving manager per employee? If so this is strange, what happens i...
mareecav's avatar
mareecav
Experienced User

Thanks so much for your reply. Just to clarify please --

I have tried 2 approving managers but the 2nd one does not have the same employees listed to add? Do i have to create a new location with same employees to create and extra manager?

 

Also, the manager has the team app like all staff, does this mean he only approves from this app, and not team.myob.com ?

 

Thanks again

Maree

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi mareecav,

Yes, you can create a new location and reassign the same employees to this new location. This will allow you to add an extra manager with the same employees. Regarding the manager's approval process, they can approve timesheets and other tasks both from the MYOB Team mobile app and from the team.myob.com website. If the manager is only using the mobile app, they can still perform approvals there, but they also have the option to use the web platform for the same purpose.

Regards,
Earl

  • mareecav's avatar
    mareecav
    Experienced User
    2 months ago

    Thank you that’s great I’ve set up a new location. But Our manager doesn’t have access to myob at all, and it appears he requires access to use team.myob

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 months ago

      Hi mareecav,

       

      For your manager to access MYOB Teams, they will need to have access to MYOB itself. Ensure the manager has a login to MYOB, as MYOB Teams pulls permissions and access from there. When setting up their account, make sure to grant them the appropriate role or access level needed to manage MYOB Teams functions.

       

      Once these steps are completed, your manager should be able to access MYOB Teams and use it as intended for your new location.

       

      Regards,

      Sai 

      • mareecav's avatar
        mareecav
        Experienced User
        2 months ago

        Thank you, that’s what I thought. But not many businesses would want a staff member/manager having access to other staff private info , especially financial details etc.. so I guess it’s a no go using teams as per many other feeds… shame but this is a deal breaker in most people’s eyes. Very disappointed , they need more work on it 

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