Forum Discussion

brickyc's avatar
brickyc
Member
6 days ago

Bank Feeds

I have not received banking data from yesterday for BNZ

3 Replies

  • srequip2020's avatar
    srequip2020
    Experienced User
    6 days ago

    I was just coming on here to check if anyone else was having this issue as well. 

  • eftl's avatar
    eftl
    Experienced User
    6 days ago

    I'm having the same problem.  

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    6 days ago

    Hi Everyone, 

     

    Sorry to hear you haven’t received yesterday’s bank-feed transactions for BNZ. If the transactions are already showing in your BNZ online banking, they’ll generally come through to MYOB on the next business day during business hours. It’s also worth checking that the bank feed is still active and that no filters are hiding the transactions. This article covers the checks to run: Missing bank feed transactions. You can also check the Bank Feed Updates board for any known delays.

     

    If the transactions are still missing more than one business day after appearing in your bank account, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can investigate further.

     

    Regards,

    Sai