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mpnile's avatar
mpnile
Experienced Cover User
1 year ago
Solved

Cannot change pay run payment date?

In the past I had always created a pay run to cover the period of a full month, and set the payment date as the last day of the month.  Mainly so that, for the June month, the payment didn't end up g...
  • Doreen_P's avatar
    Doreen_P
    1 year ago

    Hey mpnile,

     

    it appears that the payment date for a pay run in your system is defaulting to the day after the pay period end date, which would explain why the system is automatically setting it to the 1st of the following month. This is expected behaviour in the payroll system, where the default payment date typically aligns with the day after the pay period end date. You can reach out to support team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They would be able to assist you with this.

     

    Cheers,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hey mpnile,

 

it appears that the payment date for a pay run in your system is defaulting to the day after the pay period end date, which would explain why the system is automatically setting it to the 1st of the following month. This is expected behaviour in the payroll system, where the default payment date typically aligns with the day after the pay period end date. You can reach out to support team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They would be able to assist you with this.

 

Cheers,

Doreen

  • mpnile's avatar
    mpnile
    Experienced Cover User
    1 year ago

    Thanks for getting back to me.

     

    I've submitted a support case.

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