I am trying to upload my first aba file to CBA and it says 'Your file has duplicate entries. Remove the duplicates and try again'. When I contacted CBA they said that I have 2 payments going to the same account (correct) and that I would need to group these payments before I download my ABA.
Can anyone tell me how to do this please?
Hi, thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. Thank you for your effort in explaining the details of your concern. We are sorry to hear that you are having challenges uploading your ABA file to CBA because of the error message you are getting and the payments you have to the same account. We genuinely appreciate your patience and understanding on this matter.
To group your payments or payroll transactions into one bank file, go to Banking >> Prepare electronic payments >> Select Payment type 'Pay Employees'. Make sure that the date is correct so that the transactions will appear. Then, select the transactions that you want to include in the bank file and click on "Download bank file" located at the bottom.
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
