I have changed nothing in MYOB but just this last week when i upload an ABA file to bank i receive error message "Invalid format of the Payments file: "Incorrect length of line for Line 1: then gives details of line 1 which consists of BOQ, business name, ID number, Payment, date with some blank spaces between each.
Size should be 120 but is 3388
Hey CBS270261,
The error, "Invalid format of the Payments file," generally refers to the ABA file format, which doesn't match your bank requirements. You can check with the bank whether you're required to enter the Direct Entry User ID or use a Self-Balancing format, as inclusion or exclusion of one of these would cause upload errors. Also, I'd recommend recreating the ABA file and uploading it to your bank portal directly. Just make sure not to open it. Here's a link that you'll find helpful with your issue. If none of the workarounds provided above worked for you, it's best to reach out to our support team directly on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Doreen
