Forum Discussion

MezIndustries's avatar
MezIndustries
Experienced Cover User
5 months ago
Solved

Change user on Pay Super

I have setup pay super for a new client and is working well. I prepared the payment and he authorised it. he would now like me to authorise the payment as well. I have gone into the section to do tha...
  • Isaiah_C's avatar
    Isaiah_C
    5 months ago

    Hi MezIndustries, 

     

    Thanks for reaching out, and great to hear you've got Pay Super up and running for your new client. Nice work getting that set up. If your client would like you to authorise the Pay Super payments as well, you'll just need to be added as a Pay Super payment authoriser in the file first. Until that role is assigned, the system won't give you the option to edit or approve the payment details in that section. Once you've been added as an authoriser, you should be able to jump back in and approve the payment without any dramas. This guide walks through how to add a Pay Super authoriser: Add a Pay Super payment authoriser.

     

    Regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
5 months ago

Hi MezIndustries, 

 

Thanks for reaching out, and great to hear you've got Pay Super up and running for your new client. Nice work getting that set up. If your client would like you to authorise the Pay Super payments as well, you'll just need to be added as a Pay Super payment authoriser in the file first. Until that role is assigned, the system won't give you the option to edit or approve the payment details in that section. Once you've been added as an authoriser, you should be able to jump back in and approve the payment without any dramas. This guide walks through how to add a Pay Super authoriser: Add a Pay Super payment authoriser.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home