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Beulah's avatar
Beulah
Experienced Cover User
6 months ago
Solved

Deleting an unprocessed payroll electronic payment

I have processed pays and then went and paid employees individually from bank account because I forgot about the newly set up electronic payments in the payroll.  I need to either change the paid fro...
  • ChrisMYOB's avatar
    ChrisMYOB
    3 years ago

    Hello KathK 

     

    The above-mentioned is the only workaround at this point in time for the error mentioned.

     

    The cause of this is under investigation so that it can have a permanent resolution.

Beulah's avatar
Beulah
Experienced Cover User
6 months ago
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Thank you Genreve.  I still don't understand what I need to do.  I could do a journal entry from working acct to electronic clearing acct to zero that and show the wage amount out of the working acct.  But how do I delete/clear the pay entries in the "prepare electronic payments"?

Doreen_P's avatar
Doreen_P
MYOB Moderator
6 months ago
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Hi Beulah,

 

You can delete a transaction from the "Prepare electronic payments" window by going to Find Transactions > Account tab > Select the electronic clearing account and then look and open for the transactions that you need to delete > Click the Edit menu > Select Delete Transaction. You can also check this link for more information.

 

Best regards,

Doreen

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payment","id":"message:881436","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:124337"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Pay"},"conversation":{"__ref":"Conversation:conversation:881436"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:881436"},"body@stripHtml({\"truncateLength\":200})":" I have processed pays and then went and paid employees individually from bank account because I forgot about the newly set up electronic payments in the payroll.  I need to either change the paid fro...","body@stringLength":"526","rawBody":"

I have processed pays and then went and paid employees individually from bank account because I forgot about the newly set up electronic payments in the payroll.  I need to either change the paid from account from electronic clearing account to the working account, or delete this electronic payment transaction and entire payrun and start again.  Super has been paid and processed already.  Payments have been paid to employees manually already.  I really hope someone can help me.  Thank you.

","kudosSumWeight":0,"postTime":"2024-10-22T14:44:47.731+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:881436_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":160},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:881436":{"__typename":"Conversation","id":"conversation:881436","solved":true,"topic":{"__ref":"ForumTopicMessage:message:881436"},"lastPostingActivityTime":"2024-10-23T15:19:15.343+11:00","lastPostTime":"2024-10-23T15:19:15.343+11:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:881436":{"__typename":"ModerationData","id":"moderation_data:881436","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:881436_1":{"__typename":"Revision","id":"revision:881436_1","lastEditTime":"2024-10-22T14:44:47.731+11:00"},"AcceptedSolutionMessage:message:881545":{"__typename":"AcceptedSolutionMessage","id":"message:881545","conversation":{"__ref":"Conversation:conversation:881436"},"author":{"__ref":"User:user:291050"},"revisionNum":1,"uid":881545,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Bus-Pay"},"parent":{"__ref":"ForumReplyMessage:message:881535"},"subject":"Re: Deleting an unprocessed payroll electronic payment","moderationData":{"__ref":"ModerationData:moderation_data:881545"},"body":"

Hi Beulah,

\n

 

\n

You can delete a transaction from the \"Prepare electronic payments\" window by going to Find Transactions > Account tab > Select the electronic clearing account and then look and open for the transactions that you need to delete > Click the Edit menu > Select Delete Transaction. You can also check this link for more information.

\n

 

\n

Best regards,

\n

Doreen

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"214","postTime":"2024-10-23T15:19:15.343+11:00","lastPublishTime":"2024-10-23T15:19:15.343+11:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":210},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Business/category:Support/community:myobboard:Bus-Pay/message:881436/message:881545","readOnly":false,"editFrozen":false,"body@stringLength":"974","rawBody":"

Hi ,

\n

 

\n

You can delete a transaction from the \"Prepare electronic payments\" window by going to Find Transactions > Account tab > Select the electronic clearing account and then look and open for the transactions that you need to delete > Click the Edit menu > Select Delete Transaction. You can also check this link for more information.

\n

 

\n

Best regards,

\n

Doreen

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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Thank you Genreve.  I still don't understand what I need to do.  I could do a journal entry from working acct to electronic clearing acct to zero that and show the wage amount out of the working acct.  But how do I delete/clear the pay entries in the \"prepare electronic payments\"?

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Thank you Genreve.  I still don't understand what I need to do.  I could do a journal entry from working acct to electronic clearing acct to zero that and show the wage amount out of the working acct.  But how do I delete/clear the pay entries in the \"prepare electronic payments\"?

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