Forum Discussion

Rasputin's avatar
Rasputin
Member
5 months ago

Deputy to myob, now payroll is broken

Hi everyone, a few months ago we attempted to link our Deputy to Myob to streamline payroll. However, the link up failed, and it appears that a duplication of items were created in myob. 

 

Now when we manually complete payrun, it has to be done in batches of employees of no more than 30 or so, otherwise myob fails. This can mean up to three separate pay runs each week to get around this error.

 

And because we failed the import once with these pay items, myob won't let us delete them from the file, as they are attached to a payrun (even though it was never completed).

 

Is there anyway to reverse this and cleanup our database and file, and try to link the two together again? Cheers!

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.