Emailing payslips delay
Emailed payslips from the browser version on 19th Sep. First time ever some employees haven't ever received them. As a test, I resent a couple - one was received over an hour later, the others haven'...
Forum Discussion
Thank you - no, not the case. The email isn't blacklisted.
It's a concern that everything worked in the past with the same set up and now suddenly it isn't.
Hi izatowel,
Since you have verified that the email settings are correct and the email isn't blacklisted, it is concerning that the setup, which previously worked, is now experiencing issues. To resolve this, you will need to reach out to our support team directly. They can check the affected email addresses to ensure there are no underlying issues on our end. You can contact our support team via Live Chat through the virtual assistant MOCA or raise a support ticket via myaccouunt.myob.com.
Cheers,
Princess
