Forum Discussion

rgm1's avatar
rgm1
User
9 days ago

Employee has SMSF with ESA not on the list.

A new employee has a SMSF with an ESA not on the MYPB list, so how to add it ?

3 Replies

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  • SupportNoteGuy's avatar
    SupportNoteGuy
    MYOB Staff
    6 days ago

    Hi rgm1 - thanks for your question.

     

    Have you tried setting up the super fund in MYOB? Here's how to do it.

     

    If you've done this but you're still stuck, reach out to MOCA, MYOB's virtual assistant, at myob.com/support for deeper assistance. If MOCA can't resolve the issue, the live chat team is available to provide further help.

     

    I hope this helps!

     

    Adrian

    • rgm1's avatar
      rgm1
      User
      6 days ago

      Thanks Adrian,

      I know the ESA is not on the list, so yes I have llready tried setting up the superfund in MYOB.  The support page just concludes by telling me to post a query.  Which I have done, and now here we are..  Is there an actuall support option at MYOB ?

      Cheers

      Rowland

       

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        5 days ago

        Hi rgm1,

        This might need individual assistance on the backend. If you're having trouble contacting our support, you can submit a support request at myob.com/support. You can also visit this page for more information about MYOB Support. 

        Regards,
        Earl