Forum Discussion
Hi Sparks01
Great to hear you worked out why they are not appearing in Bank transactions. My Forum post, Why can't I match employee pays in Bank transactions, has detailed instructions for fixing this.
Let me know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey,
I can see the missing transactions have been allocated to Electrontic Clearing account rather than Cheque.
This is very strange as the employee card files all have Cheque as the payment method. Which is how they were set up when the MYOB update occurred.
Anyway, I still cannot figure out how to change these missing transactions.
If I go to Banking >> Reconcile Accounts, I can see the transations under the Elcetrocnic Clearing Account and they are unticked.
Thank you.
- Tracey_H2 years agoFormer Staff
Hi Sparks01
Go to Accounting>>Manage linked categories>>Payroll tab and check the account selected at Bank account for cheque payments. It sounds like the electronic clearing account is selected instead of the bank account.
For the transactions that are posted to the electronic clearing account you will need to follow the instructions in this Community Forum post to move the amounts to the bank account: Why can't I match employee pays in Bank transactions?
Let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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