Forum Discussion

dandrewhill's avatar
dandrewhill
6 months ago

Employee Self-Onboarding Information data has failed

Hi,    A new employee has filled out their information request and is now completed.   When trying to view the information it shows an error and when I try to sync the information, I receive this...
Jemar_C's avatar
Jemar_C
Valued User
6 months ago

Hi dandrewhill,

 

Thank you for your post, and welcome to the community forum!

 

I appreciate you telling us about that issue with employee self-onboarding. We always want to give you a great experience with support and with using MYOB. To resolve this, please try to use a different browser or a private window, and kindly clear the cache in your web browser. 

 

Feel free to write a post if you still need further assistance.

 

Cheers,

Jem

  • dandrewhill's avatar
    dandrewhill
    6 months ago

    Hi Jem,

     

    I have used several browsers and also cleared the cache on all of them, problem still persisting.

     

    Cheers,

     

    Dan

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