Forum Discussion

YashC's avatar
YashC
Member
1 year ago

Employee Self-Onboarding not saving Bank Details and TFN number

Hi Guys, I have noticed since last few weeks, new employees who onboard through the Flare link, do not have their bank details and TFN number come across to myob accountright!!   At first I though...
Kerrin987's avatar
Kerrin987
Member
1 year ago

I have had this issue with two new employees (different entities and datafiles) this week

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi Kerrin987,

    This issue may require further assistance on the backend. Please make sure to reach out to our support team directly. You can contact them via Live Chat through our virtual assistant at MYOB Support or by submitting a support case via MYOB My Account.

    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.