Forum Discussion

RightTick's avatar
RightTick
Contributing Cover User
2 years ago

Employees unable to download MYOB Team app from Google Playstore

Some of the staffs using Andriod Phone are unable to access Myob Team App. Phones where staffs having issues include Nokia X10, Samsumg Galaxy A33, Samsung Galaxy A13. They receive following error: ...
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MYOB Team
MYOB Team app issues
robyn17's avatar
robyn17
Contributing User

HI,

 

My employee has had this problem too, though it appears that her samsung phone model is no longer receiving updates.

 

How do I get APK file of the teams app and then install it manually on the phone. 

 

thanks

 

Google search

Samsung S20 FE 5G  - According to a recent report by Sammobile, popular devices from Samsung including Galaxy S20, S20+, S20 Ultra, S20 FE and some other old Galaxy devices will no longer get any OS updates meaning consumers using these devices will not get the Android 14-based OneUI 6.0 update.27 Mar 2023

RightTick's avatar
RightTick
Contributing Cover User
2 years ago

Google search Myob Team APK file.
I downloaded and shared with my employees.

 

Worked for my employees.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi RightTick,

     

    Thanks for your reply. 

     

    For APK files you could just Google it and download it from known and safe sites. The only advantage of it being inside Playstore is that it automatically updates the app. But the app still will inform you if you need to download an update version. 

     

    Hope you found this information useful. 

     

    Cheers, 

    Genreve.