Forum Discussion

SusieMcK's avatar
SusieMcK
Experienced Cover User
10 months ago

Employees unable to see the timesheets they have logged on MYOB Teams app.

I have a number of employees who are unable to see the timesheets they have logged on their MYOB Teams app. I have advised them to update the app as well as uninstall and reinstall, but it does not ...
Shella_A's avatar
Shella_A
MYOB Moderator

Hi dieseldigit

 

I appreciate your patience with the issue of adding timesheets in MYOB Team as an AccountRight Premier user. Upon thorough investigation, this has been raised with the relevant team already, as this is a known issue. While we can't provide a specific timeline for when this will be fixed, you may submit timesheets on behalf of your employees. To do this, please check out the Help Article: Using the MYOB Team admin portal for more information. Rest assured that we will keep you posted once this issue has been fixed. Should you encounter issues in the future, please feel free to create a post again.

 

 

Kind regards,

Shella

JWorkright's avatar
JWorkright
3 months ago

Hi,

 

Any updates on this? I'm having the same issues for employees across two different locations/businesses. Would be great not having to do manual weekly timesheets for 20+ employees.

 

Thanks

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi JWorkright,

     

    I checked the case relating to this issue and found that this is still being worked on. Forum moderators do not receive direct updates regarding and changes made. I believe it's best to create a support ticket from the My Account page to see if there are any workarounds available for this. 

     

    In the meantime, feel free to create a new thread if you need any other help.

     

    Thanks,
    Genreve 

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