Forum Discussion

Ekant's avatar
Ekant
Contributing User
2 years ago

Error when finalising payroll. Request ID: b45398b6-1fcb-4fad-a3cd-5eb546630170.

Hi, I am trying to process my payroll and it is giving me the following error:   "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in tou...
Haroon_Ali's avatar
Haroon_Ali
Member
2 years ago

hi Doreen

 

I have not recieved any private message

Payrolll is really delayed and not helping the company with good impression

 

Please help

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Haroon_Ali

 

Thanks for your response.

 

When you're on your Community Forum profile, kindly click your display picture, and then an envelope will show up. Please click on it. From there, you will see the private messages that were sent to you.

 

Please let us know how it goes.

 

Best regards,

Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Haroon_Ali

     

    Please try to process pay runs by batch of at least 5-10 employees to see if the error message will show up. Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

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