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Hi Lib,
Sorry you’ve been locked out of the desktop app while trying to keep your job reconciliations moving. I can see that your support is now on queue and is awaiting to be actioned.
You’re not missing a setting here, the MYOB Business browser version doesn’t offer the same Job dropdown in Find transactions, so searching by the job ID may not return every transaction linked to that job. The closest workaround is going to:
- Reporting
- Reports
- Jobs and run the Job transactions report. Set the date range and job filter, then export the report to Excel if you need to work through the transactions line by line.
It isn’t quite the same as the desktop workflow, but it should help keep the job tidy while your login case is being looked into. More information is available in Jobs reports.
Cheers,
Doreen
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