Forum Discussion

BBSK's avatar
BBSK
Contributing User
1 year ago

I can not access pay runs since the upgrade to MYOB

Since MYOB upgraded, I can not access my pay runs, or create a pay run. How can I pay my employees!!
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi BBSK,

 

Welcome to the Community Forum!

 

I'm really sorry to hear that you're facing difficulties accessing and creating payruns. I understand how frustrating that can be. To help you better, could you please provide us with a screenshot of any error messages you're encountering? Alternatively, if you could explain what happens when you try to access the payroll windows, that would be very helpful.

 

We're here to assist you further, so please don't hesitate to reach out.

 

Thanks,
Genreve

BBSK's avatar
BBSK
Contributing User
1 year ago

Hi Genveve, 

 

I have attached a screenshot of what I encounter when trying to access pay runs.

This has been happening for a week now, so very frustrating to say the least.

 

Regards

 

BBSK

 

 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.