I Have the same issue and have just spoken with MYOB and they told me I would have to ring the ATO ....It ia an ATO issue not an MYOB one.
Is this correct?
Help from someone, please.
Regards
Lorraine
I am also having the same problem, i have unfinalised, sent a zero pay, but it is still showing as accepted with errors. Many staff have been able to lodge tax returns and get refunds, but i have one EX staff member who is not happy until it says tax ready................................
I really dont want to have to unfinalise and do 0 pay again and refinalise it.
HELP
Hi everyone
If employees have the Final indicator tick in the Payroll reporting centre>>EOFY finalisation tab and the finalisation report has the status Accepted the finalisation has been successfully sent.
If employee's Income statements haven't changed to Tax ready I'd recommend contacting the ATO to see what the delay is on their end.
Your other option is to undo the finalisations then redo to push that information through to the ATO again.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
