Incorrect pay reversal ??
I am in a world of pain! Please help. I have just processed a payrun and paid it through electronic payments . One employee in that payrun has been overpaid alot because I didn't pick up that her st...
Forum Discussion
Hi Louise678,
I hear you, and I’m happy to help.
Thanks for explaining everything so clearly, it definitely sounds like a bit of a mess. Because the STP report was rejected, the usual fix is to delete the incorrect pay and process it again, rather than reverse it. Just keep in mind that a pay can only be deleted or reversed if it hasn’t been included in a processed electronic payment or a Pay Super payment, based on our guide. So since the electronic payment has already been created, you’ll most likely need to remove that first before MYOB will let you correct the pay.
To make sure you get the cleanest fix and avoid any extra issues with your reconciliation, it’d also be a good idea to check in with your accountant before making the changes.
Cheers,
Princess
