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bud's avatar
bud
Contributing Cover User
14 days ago

Missing pay run PAYG

Hi I have gone to complete my PAYG in the ATO business portal. My report and the ATO record does not match. One of my pay periods appears to have not reported. How can I correct this. I am using MYOB Business (essentials) Thank you in advance for any advice. 

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  • bud's avatar
    bud
    Contributing Cover User
    14 days ago

    update...We've fixed the issue with reporting Single Touch Payroll (STP) to the ATO. If any submitted reports are missing, click Send update event. 
    this note is on the single touch page. I have followed the instructions but it has not corrected my issue.