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Najyrag's avatar
Najyrag
Member
2 years ago
Solved

My payroll wants me to terminate everyone

My payroll software is stuck on terminating all my employees. When I go to settings it won't let me change it as it is set on default and greyed out. What do I do?  I can't do any reporting to the AT...
  • Najyrag's avatar
    Najyrag
    2 years ago

    Hi Princess_R,  

    I managed to sort out this issue by creating new pay items that suited my requirements and assign them to the current staff.  I am now currently updating all my information and notifying the ATO.  I did try your previous suggestions but they didn't work.  I did a bit of research in the help section and found that I could assign my own pay items, which is what I ended up doing.  Thank you for your help, it was very much appreciated.

    Cheers Janet

     

Najyrag's avatar
Najyrag
Member
2 years ago

Hi Princess_R,  

I managed to sort out this issue by creating new pay items that suited my requirements and assign them to the current staff.  I am now currently updating all my information and notifying the ATO.  I did try your previous suggestions but they didn't work.  I did a bit of research in the help section and found that I could assign my own pay items, which is what I ended up doing.  Thank you for your help, it was very much appreciated.

Cheers Janet

 

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Najyrag,

 

Thank you for your response. I appreciate you getting back to me to let me know how you go about this issue. I'm glad that you're able to resolve this. Please don't hesitate to create a new post again if you need help in the future. I'll do my best to help you with any questions you have.

 

Cheers,

Princess

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