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KIPG's avatar
KIPG
Contributing User
5 months ago
Solved

MYOB New Employee Onboarding - Default Superfund not set up error message

I am getting an error message during inviting a new employee of "You haven't setup a default super fund" but I do have the default fund selected in the payroll setup. I have tested out an existing Em...
  • Genreve_S's avatar
    Genreve_S
    5 months ago

    Hi KIPG, 

     

    Thanks for the screenshot, super helpful. That error usually pops up when the default fund (AustralianSuper) is set up as an SMSF rather than an APRA fund.

    Quick fix:

    • Go to Settings (cog) > Payroll settings > Superannuation funds > AustralianSuper, and change the fund type to APRA. Save.
    • Re‑send the onboarding invite.

    If it still plays up:

    • Recreate the fund: add a new AustralianSuper with the same ABN/USI, set it as Default, Save, then re‑invite.


    Regards,
    Genreve

     

     

Genreve_S's avatar
Genreve_S
MYOB Moderator
5 months ago

Hi KIPG, 

 

Thanks for the screenshot, super helpful. That error usually pops up when the default fund (AustralianSuper) is set up as an SMSF rather than an APRA fund.

Quick fix:

  • Go to Settings (cog) > Payroll settings > Superannuation funds > AustralianSuper, and change the fund type to APRA. Save.
  • Re‑send the onboarding invite.

If it still plays up:

  • Recreate the fund: add a new AustralianSuper with the same ABN/USI, set it as Default, Save, then re‑invite.


Regards,
Genreve

 

 

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