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sandraa1's avatar
sandraa1
Contributing User
2 years ago
Solved

MYOB Payroll reporting for pay run is not accurate

I have just processed this week's pay run and the reporting is not accurate for the time period  (report - Payroll Activity) - it is still showing last pay run data.  I have refreshed many times and ...
  • Tracey_H's avatar
    Tracey_H
    6 years ago

    Hi StewartN 

     

    You need to have two separate entitlement categories -

     

     

    Then click on Employee at the top of the Entitlement Information window and link the employees to the applicable category.

     

    If you are in the Employee Card>>Entitlements tab and open the Holiday Leave Accrual category this opens the same window that you open by clicking on Payroll Categories>>Entitlement tab. So any changes you make in that window will affect all linked employees, it is not specific to the employee card you open it through.

     

    I hope that helps clarify it for you, let me know if you need further help.

sandraa1's avatar
sandraa1
Contributing User
2 years ago

Thanks Gavin, that works.  I don't know though how I have been using this report for the actual payroll period for the last couple of years until today without issue...  I had better do an audit and make sure everyone is correctly paid.

sandraa1's avatar
sandraa1
Contributing User
2 years ago

Initial checks - all pays look accurate, so not sure why today this report didn't work as I have been using it.  However, thanks Gavin - I will use the payment date from now on.

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Payroll reporting for pay run is not accurate","id":"message:857376","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:237132"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Bus-Pay"},"conversation":{"__ref":"Conversation:conversation:857376"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:857376"},"body@stripHtml({\"truncateLength\":200})":" I have just processed this week's pay run and the reporting is not accurate for the time period  (report - Payroll Activity) - it is still showing last pay run data.  I have refreshed many times and ...","body@stringLength":"369","rawBody":"

I have just processed this week's pay run and the reporting is not accurate for the time period  (report - Payroll Activity) - it is still showing last pay run data.  I have refreshed many times and it won't update with the correct information.  I think this must be a glitch but it is frustrating that no one is available at MYOB at the weekends.

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Initial checks - all pays look accurate, so not sure why today this report didn't work as I have been using it.  However, thanks Gavin - I will use the payment date from now on.

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Initial checks - all pays look accurate, so not sure why today this report didn't work as I have been using it.  However, thanks Gavin - I will use the payment date from now on.

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Thanks Gavin, that works.  I don't know though how I have been using this report for the actual payroll period for the last couple of years until today without issue...  I had better do an audit and make sure everyone is correctly paid.

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Thanks Gavin, that works.  I don't know though how I have been using this report for the actual payroll period for the last couple of years until today without issue...  I had better do an audit and make sure everyone is correctly paid.

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Hi sandraa1 

 

Take a close look at the dates. The key date is the Payment date. So if your payroll period is from 22 Jan to 28 Jan payable on 29 Jan, for Payroll Activity Report set dates 29 Jan 2024 to 29 Jan 2024. If you set as 22 Jan 2024 to 28 Jan 2024, this will show last week's pay (paid on 22 Jan)

 

Regards

Gavin

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