Forum Discussion
Hi StaceyH96,
Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a great source of information.
I appreciate your patience with this issue. To better assist you with the error you’re encountering when accessing a specific business file. The first thing I suggest is to ensure the correct login credentials for that business file. If the login details are correct and you're still facing the error, then we can start to investigate further. I'll reach out to you via private message to gather some of your account information. Please keep an eye to your Community forum inbox, and we'll continue to discuss this matter through that channel.
Cheers,
Princess
Can you please share how you fixed this - the same issue is happening for me right now.