MYOB Team App Issues

Question

Hi,&nbsp;
I have been having problems with the MYOB Team App for a few months and now&nbsp;I am no longer able to log in, every time I try to it comes up with "A problem occurred attempting to load MYOB Team. Please try again later." I have tried multiple times over the past week but cannot get in.
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This is frustrating and defeats the purpose of the app as I have to give my boss my hours manually.&nbsp;
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I have made a few posts and been told there are support tickets but after a few months nothing has been done.&nbsp;
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Any info would be much appreciated, thank you!

earl_hd · Answer

Hi fileitstaff,This error message you're encountering typically shows up if the login details entered are not accurate or if the person trying to access MYOB Teams is an approving manager. For a better understanding, you might want to look at the 'Installing and Signing In' section of our 'Using the MYOB Team Mobile App' help page.
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If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via&nbsp; http://myaccount.myob.com/.Regards,Earl

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