Forum Discussion

fileitstaff's avatar
fileitstaff
Contributing User
1 year ago

MYOB Team App Issues

Hi,  I have been having problems with the MYOB Team App for a few months and now I am no longer able to log in, every time I try to it comes up with "A problem occurred attempting to load MYOB Team...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi fileitstaff,

This error message you're encountering typically shows up if the login details entered are not accurate or if the person trying to access MYOB Teams is an approving manager. For a better understanding, you might want to look at the 'Installing and Signing In' section of our 'Using the MYOB Team Mobile App' help page.

 

If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via  http://myaccount.myob.com/.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.