Hi KBookkeeping,
Thank you for your post. Can I please confirm if the timesheets are coming through as 0 or invalid in the MYOB Team admin portal ? If they are, this is something that has been raised with our product teams who are currently investigating, at the moment I don't have any further information on this.
In the meantime, our teams have found that using the MYOB Team mobile app should allow you to approve the timesheets. As soon as I get more information I will update you.
Hello, they are coming thru as zero hrs and with invalid date in the start and finish time section.
thank you
Hi KBookkeeping,
Thank you for confirming that. Our product teams are currently investigating this. In the meantime, our teams have found that using the MYOB Team mobile app should allow you to approve the timesheets. As soon as I get more information I will update you.
Hi, It would be great to an answer to my query I have rasied about not being able to access or get my timesheet on the MYOB Team mobile App (i get the wheel of death and then unable to display timesheet). This error is now 3mths with no response and has not corrected with latest update (app update).
Hi RefTreasurer,
I'm sorry to hear that this hasn't been resolved for you in the latest update, so I can investigate this further with our teams can you please send me a private message with your email address you use to sign into MYOB Team and a confirmation on whether you're using an Android or Iphone to sign into the MYOB Team app.
