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Neil59's avatar
Neil59
Contributing User
2 years ago
Solved

New user Pay Super / STP snafu

I started using MYOB business at the start of this financial year. I have two full-time employees (self & partner) which I pay quarterly.   Before MYOB, I’d always made monthly superannuation payme...
  • Neil59's avatar
    Neil59
    2 years ago

    I've ended up calling MYOB help line. The solution was to do a $0 pay run which declared the additional super, but NOT select Pay Super (I didn't realise that option existed). Job done. A messy problem, but in the end a simple solution.

Neil59's avatar
Neil59
Contributing User
2 years ago

I've ended up calling MYOB help line. The solution was to do a $0 pay run which declared the additional super, but NOT select Pay Super (I didn't realise that option existed). Job done. A messy problem, but in the end a simple solution.

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Neil59,

Thank you so much for your detailed post and welcome to the Community Forum!

I'm sorry for the delayed response. We're pleased to hear that your issue has been resolved. If you have any more questions in the future, don't hesitate to post again, and we'll be here to assist you.

Warm regards,
Earl

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