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Minimiss's avatar
Minimiss
Contributing User
2 months ago

Paid Parental Leave - leave accrual and PAYG

We have an employee who has recently gone on paid parental leave. She is on an hourly wage. I have set up the PPL pay item for her as a salaried item per your website instructions. The instructions state that by doing this, the employee will not accrue any leave while on PPL as there are no hours logged against her hourly pay item to calculate this.

I took note of the leave balances prior to running our last pay run. I have checked the leave balances now that the latest pay run has been finalised and the employee has accrued more leave. What more am I supposed to do?

I would also like some clarification on the PAYG that needs to be entered. I stumbled across this issue quite by accident. I would have thought that your software would calculate the correct PAYG without any intervention from me.

 

I logged this query through your support request e-mail on 11 July as well as a follow-up email on 22 July.  Other than your automated messages, I have received no replies at all.  Appalling support.

8 Replies

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    26 days ago

    Hi Minimiss,   

    Feel free to start a new post if you have further queries, and one of us will be happy to assist you.

    Regards,
    Earl

  • Jemar_C's avatar
    Jemar_C
    MYOB Moderator
    2 months ago

    Hi Minimiss,

     

    Thank you for your post. I can see that you need assistance with Paid paternal leave as the employee accrued more leave. Kindly check this link  .

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem

    • Minimiss's avatar
      Minimiss
      Contributing User
      28 days ago

      Is anybody going to get back to me about this?

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        26 days ago

        Hi Minimiss,

         

        I understand your concern regarding the leave accrual and PAYG calculations while your employee is on a Paid Parental Leave. I apologize for the inconvenience you've faced.

         

        According to your description, you have set up the PPL pay item as a salaried item to prevent leave accrual. However, since your employee is hourly, this may not be functioning as intended. To resolve this, please ensure that the PPL pay item is correctly set up under the hourly category. This way, no hours will be logged against hourly pay item during the leave period.

         

        If you notice that the leave balances have increased incorrectly after the pay run, it may indicate that the PPL pay item setup needs review. Kindly double-check that the PPL pay item is excluded from leave accrual calculations. If adjustments are required, you can manually correct the leave balances for the affected period.

         

        Typically, our software should calculate PAYG automatically. If there has been an error or if the calculation was missed, it might be due to specific settings or a misconfiguration in the pay item setup. Please review the PAYG settings associated with the PPL pay item. Ensure it aligns with the standard payroll items to facilitate accurate PAYG calculations.

         

        Regards,

        Sai

    • Minimiss's avatar
      Minimiss
      Contributing User
      2 months ago

      Hi Jem

       

      Did you not read my e-mail?  I said I had followed the setup instructions on your website, which is exactly what you have sent me in your link.  My understanding is that I would only have to delete the leave accruals for a salaried employee.  This employee is on an hourly wage and is still accruing leave.

       

      The only thing I haven't done in your setup is not create a liability or income category as we do not use MYOB for accounting purposes.

       

      You also have not answered my question regarding PAYG.